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Company News
11-23-2011:
Data Drive Replacement period Tonight 5pm to 12pm
Data Drive Replacement 5pm - 12am -24th November 25 Window is large as we have a large set of devices to do. This should be a short outage as failed drives are replaced often. We have taken backup of server. Customer Support
 
03-21-2010:
NEW 1Tbps connectivity in Denver.
We are happy to announce the expansion of our NOCs operations in Denver, Co. Blackhostess.com new expansion space will be located in the same building as the existing facility, at 15th and Champa Streets in Denver, Co. and a go live date in early April of 2010. The new space will support thousands of additional servers with an anticipated increase in Blackhostess.com overall connectivity to 1Tbps (1,000Gbps) of bandwidth. There will also be a new line up of 1Gbps, 10Gbps and 100Gbps un-metered service packages that will allow Internet hosts of all sizes to deliver their content with flexible terms without breaking the Check Book.
more news...
 

 
Refund Policy

*All Payments To Blackhostess.com Are Non-Refundable* if your account is terminated for a violation of the AUP or TOS Agreements.

Establishment of this Service is dependent upon receipt by the Company of payment of stated charges. Subsequent payments are due on the anniversary date of the month for that month's Service, or on the anniversary date of the year, if paid yearly. All accounts and Services provided by Blackhostess.com are inclusive of all sales taxes to be paid by the Subscriber, where applicable.

Payments and Fees
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Credit cards that are declined for any reason may be subject to a $1.00 declination fee. Service will be interrupted on accounts that reach 10 days past due. Service interrupted for nonpayment is subject to a $5.00 reconnect charge. Accounts not paid by due date are subject to a $3.00 late fee. Accounts that are not collectable by Blackhostess.com may be turned over to an outside collection agency for collection. If your account is turned over for collection, you agree to pay the Company all associated collection costs involved. The minimum "Collection Fee" is $50.00. If you desire to cancel your account, please follow the proper procedure to do this as outlined in this TOS.

Refund and Disputes
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All payments to Blackhostess.com are nonrefundable for violation of the TOS and/or AUP. This includes the one time setup fee for web hosting accounts (where applicable) and subsequent charges regardless of usage. All overcharges or billing disputes must be reported within 60 days of the time the dispute occurred. If you dispute a charge to your credit card issuer that, in Blackhostess.com's sole discretion is a valid charge under the provisions of the TOS and/or AUP, you agree to pay Blackhostess.com an "Administrative Fee" of not less than $20.00 and not more than $50.00 in addition to any valid charge. Payments via Paypal are not refundable after 30 days.

Failure to Pay
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The Company may temporarily deny Service or terminate this Agreement upon the failure of Subscriber to pay charges when due. Such termination or denial will not relieve Subscriber of responsibility for the payment of all accrued charges, plus reasonable interest and any collection fees.

Account Cancellation
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Requests for cancelling accounts may be made in writing with at least 30 days notice but not more than 60 days prior written notice and sent to billing@Blackhostess.com VIA Certified Email CERT from VERISIGN or other Email CERT provider. If Cancelation / Refund Request does not come from Verified CERT will not be refunded. ALL information provided during registration must be verified and kept upto date by Customers through their Customer Accounts. Any information found not to be invailid will forefit all possible customer refunds.
Blackhostess.com's preferred method of cancellation is via the members section of your Blackhostess.com account. Please log into the members section at http://www.Blackhostess.com and you can request to have your server or web hosting account cancelled there via the online cancellation form. Failure to cancel via one of these two methods described may result in your refund, if applicable, not being issued.
You must have all account information to cancel.

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